Research-grade peptides · Every batch independently tested · Cold-chain shipping on every order

Frequently asked questions

Answers about our products, testing, orders and shipping.

Products & quality

No. All Aethel products are sold strictly for laboratory and in-vitro research. They are not drugs, supplements or cosmetics, and must not be used in humans or animals.

Every batch is tested by an independent laboratory using gradient reverse-phase HPLC (RP-HPLC) for purity and electrospray ionization mass spectrometry (ESI-MS) for identity. The full report is published on the product page.

Match the lot number on your vial’s label to the report on the product page or in our COA Library.

The peptide has been freeze-dried into a stable powder, which protects it during storage and shipping.

Lyophilized cakes vary in appearance, and some may look compacted or crumbled after transit. This does not affect the material. GHK-Cu is naturally blue because of its copper content.

No. We supply research materials only and cannot advise on any use outside the laboratory.

Contact us with the sequence, quantity and purity you need, and we will respond with availability.

Orders & payment

The available payment methods are shown at checkout.

Yes, until it ships. Contact us with your order number as soon as possible.

Yes, for verified research institutions. Contact us to set one up.

Our office is open Monday to Friday, 9:00 AM to 5:00 PM Eastern Time. On weekends you can reach us through live chat on WhatsApp, linked on our Contact page.

Shipping & returns

Orders placed before 2:00 PM Eastern Time, Monday to Friday, ship the same day. Weekend orders ship on Monday.

Yes. Outer packaging is plain, with no product names.

Contact us within 7 days with a photo and we will replace or refund it.

For quality and safety reasons we cannot accept returns of opened or temperature-exposed products. See our Refunds & Returns policy.

Still have a question?

Our team replies within one business day.